Privacy policy

Privacy Policy

Last Updated: 3/20/25

At Wild Heart Floral, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, wildheartfloral.com, and place orders online.

1. Information We Collect

When you place an order, subscribe to our newsletter, or contact us, we may collect the following information:

  • Your name, email address, phone number, and shipping address

  • Payment details (processed securely through third-party payment providers)

  • Order history and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send order confirmations and delivery updates

  • Improve our website and services

  • Send promotional offers (if you have opted in)

3. Payment Security

We do not store or process your payment details directly. Payments are securely processed through Shopify Payments, PayPal, or other trusted third-party providers that comply with industry security standards.

4. Sharing Your Information

We do not sell or share your personal information with third parties except for:

  • Payment processors to securely handle transactions

  • Delivery partners to ensure your orders arrive on time

  • Legal obligations, if required by law

5. Cookies and Tracking

We use cookies and tracking technologies to improve your shopping experience, analyze website traffic, and personalize content. You can manage cookie settings through your browser.

6. Your Rights and Choices

You have the right to:

  • Request access to your personal information

  • Request corrections or deletion of your data

  • Opt out of marketing emails at any time by clicking "unsubscribe" in our emails

7. Contact Us

If you have any questions about our Privacy Policy or how your information is handled, please contact us at:

📍Wild Heart Floral 1745 West Anderson Lane, #3, Austin, TX, 78757
📧 kaylie@wildheartfloral.com
📞 512-831-1610

By using our website, you agree to this Privacy Policy. We may update this policy from time to time, so please check back periodically.